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RMA Procedure

To ensure that all unserviceable equipment returned to ANTlabs will be attended to in the shortest time possible, just follow these simple steps to initiate the RMA process:

  1. Once a hardware failure is confirmed by ANTlabs Tech-Support, a RMA Request Form will need to be filled.
  2. Tech-Support will also provide a RMA Number along with the form.
  3. Complete the RMA Request Form and send it back to us.
  4. Tech-Support will contact you to determine the RMA requirements and replacement.
  5. Ship the RMA unit back to ANTlabs, including the RMA Request Form and/or other relevant documents.