RMA Procedure
To ensure that all unserviceable equipment returned to ANTlabs will be attended to in the shortest time possible, just follow these simple steps to initiate the RMA process:
- Once a hardware failure is confirmed by ANTlabs Tech-Support, a RMA Request Form will need to be filled.
- Tech-Support will also provide a RMA Number along with the form.
- Complete the RMA Request Form and send it back to us.
- Tech-Support will contact you to determine the RMA requirements and replacement.
- Ship the RMA unit back to ANTlabs, including the RMA Request Form and/or other relevant documents.